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Posted by on Jul 1, 2013 in Social Media Must-Reads | 0 comments

2013 State of Community Management

2013 State of Community Management

This week’s Social Media Must-Reads for Businesses shares the newest report about the state of community management, from the dark side of the industry to its true value.

Here’s what you may have missed:

A Maturing Profession
A new report by the Community Roundtable talks about the state of the industry and the true value of community management. Community Roundtable. Here is a link to the full slideshare.

Cleaning Up the Mess
This article takes a look at how brands can fix social media disasters before they do permanent damage, and actually boost their brand. Forbes.

#MashTag Beer
A Scottish brewery turned to social media outlets to build a new type of beer, all by the votes of Twitter and Facebook users. CNET.

Tweeting From Far, Far Away
Here’s a closer look at how Chris Hadfield used social media from outer space. Forbes.

Twitter for the Enterprise
Twitter just added 5 new Ads API partners, dominated by enterprise-focused social media marketing firms. VentureBeat.

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