2013 State of Community Management
This week’s Social Media Must-Reads for Businesses shares the newest report about the state of community management, from the dark side of the industry to its true value.
Here’s what you may have missed:
A Maturing Profession
A new report by the Community Roundtable talks about the state of the industry and the true value of community management. Community Roundtable. Here is a link to the full slideshare.
Cleaning Up the Mess
This article takes a look at how brands can fix social media disasters before they do permanent damage, and actually boost their brand. Forbes.
A Scottish brewery turned to social media outlets to build a new type of beer, all by the votes of Twitter and Facebook users. CNET.
Tweeting From Far, Far Away
Here’s a closer look at how Chris Hadfield used social media from outer space. Forbes.
Twitter for the Enterprise
Twitter just added 5 new Ads API partners, dominated by enterprise-focused social media marketing firms. VentureBeat.